Customer Service
The StandsandMounts.com Team is here to answer questions, solve problems and offer solutions.
Customer Service handles all questions and concerns that you may have about an existing order. You can reach a customer service representative by phone at 1-800-807-1477 #2 or by email 24 hours a day.
Phone Hours:
- Monday - Thursday: 9:00-6:00
- Friday: 9:00-5:00 EST.
Online Requests are Replied to Promptly!
- To Request Status of your Order
- To Report a Damaged or Defective Item
- To Report Missing Parts
- To Request to Cancel an Order
- To Request to Return an Order
- To Inquire on a Pending Refund
- To Report Problems with Your Online Account
- To Notify us of a Problem with our Website