Refund policy

Most items may be returned for a refund within 15 days of delivery, provided they are in their original condition and packaging. To be eligible for a return, items must not have been assembled, installed, or otherwise used.

Please note that some items are not eligible for return, including clearance items, products marked as nonreturnable on the product page, custom items, and any items that have already been assembled.

This policy applies to standard returns and does not cover damaged or defective products. To report damage or a defect, please contact our Customer Service team by submitting the Damage and Defect form.

Customers are responsible for return shipping costs. Shipping smaller, lightweight items is generally inexpensive, but returning large or heavy furniture can be costly, especially when freight shipping is required.

In rare cases, a manufacturer’s restocking fee may also apply. After you submit the return request form below, we will email you with the final refund amount, including any applicable shipping or restocking deductions.

Please do not refuse delivery unless instructed to do so by our Customer Service team. Rejected deliveries are treated as non-defective returns, and return shipping costs and any applicable restocking fees will be deducted from the refund.

Please fill out the form below to request to return your purchase. If approved, return instructions will be emailed to you.